Help Center
Conversations and Leads
You can find everything here lead-related. Learn how to locate your leads, understand your leads, filter your leads, and more.
11 articles
Getting Started
How do I get started with Further? Learn about it here, starting with what is required to use our tools and how you can reset your own password.
10 articles
Further Tools Customization
Want to change the color in your VSA/CW, add an alert message, adjust your available tour times, or change the styling of your Virtual Sales Assistant? In this section, you can learn about what customization options are available and how to set them live.
17 articles
Dashboard Analytics and Stats
Want a better understanding of all of the data we collect? Learn how to use the information we provide in your marketing and sales efforts.
8 articles
Integrations
Learn about the CRMs and supportive system integrations that are available.
8 articles
Prospect Campaigns / SMS & Email Messaging
SMS and emails.... learn how Further can be selling for you even while your team is busy with other tasks. Here, you can learn about our Messaging Assistant service and create/customize your platform to put your best foot forward when contacting prospects.
5 articles
Phone Assistant
Learn about how you can empower any team with advanced call-tracking features that elevate their performance to that of a high-powered contact center.
5 articles
Pricing Assistant Platform
Pricing Assistant gives operators the tools to stay ahead of competitor moves and maintain accurate, up-to-date pricing. Explore the guides below to learn how to use the platform, manage pricing updates, track competitor activity, and get the most out of its features for smarter, market-informed decisions.
10 articles
Settings
Would you like to update your community distribution list, block leads with invalid phone numbers, or add a user to your account? If so, we have you covered here!
16 articles
Pricing
Learn how to add pricing, update pricing, show discounts and amenities.
6 articles
Careers / Job Applicants
Did you know we offer an option to segment job seekers from your sales leads? Learn how Further can assist your next employees on their journey and how we can share that information with members of your current team.
4 articles
General / FAQ's
Couldn't find what you need in any of the other sections? If so, I bet you can find it here. In General, you will find all of the uncategorized pieces of information we thought you may need. What to know how to whitelist Further, we got it! Want to know about our different user levels? We got that too! How about how to test your tools without submitting a lead to the CRM? Yep, that too!
13 articles
