Help Center

Collections

• Pricing Assistant Platform

  Pricing Assistant gives operators the tools to stay ahead of competitor moves and maintain accurate, up-to-date pricing. Explore the guides below to learn how to use the platform, manage pricing updates, track competitor activity, and get the most out of its features for smarter, market-informed decisions.

• Settings

  Would you like to update your community distribution list, block leads with invalid phone numbers, or add a user to your account? If so, we have you covered here!

• Integrations

  Learn about the CRMs and supportive system integrations that are available.

• Further Tools Customization

  Want to change the color in your VSA/CW, add an alert message, adjust your available tour times, or change the styling of your Virtual Sales Assistant? In this section, you can learn about what customization options are available and how to set them live.

• Prospect Campaigns / SMS & Email Messaging

  SMS and emails.... learn how Further can be selling for you even while your team is busy with other tasks. Here, you can learn about our Messaging Assistant service and create/customize your platform to put your best foot forward when contacting prospects.

• Getting Started

  How do I get started with Further? Learn about it here, starting with what is required to use our tools and how you can reset your own password.

• Phone Assistant

  Learn about how you can empower any team with advanced call-tracking features that elevate their performance to that of a high-powered contact center.

• Careers / Job Applicants

  Did you know we offer an option to segment job seekers from your sales leads? Learn how Further can assist your next employees on their journey and how we can share that information with members of your current team.

• Pricing

  Learn how to add pricing, update pricing, show discounts and amenities.

• Conversations and Leads

  You can find everything here lead-related. Learn how to locate your leads, understand your leads, filter your leads, and more.

• General / FAQ's

  Couldn't find what you need in any of the other sections? If so, I bet you can find it here. In General, you will find all of the uncategorized pieces of information we thought you may need. What to know how to whitelist Further, we got it! Want to know about our different user levels? We got that too! How about how to test your tools without submitting a lead to the CRM? Yep, that too!

• Dashboard Analytics and Stats

  Want a better understanding of all of the data we collect? Learn how to use the information we provide in your marketing and sales efforts.